Contact Us

Showroom

18 Genting Road Singapore 349477
+65 6288 9190

Monday - Friday
8:45AM - 5:30PM

Saturday
10AM - 5PM

Closed on Sunday, and Public Holidays

Customer Care Department

Customer Care Service Centre

18 Genting Road, Singapore 349477

Monday - Friday
8:45AM - 5:30PM

Closed on Saturday, Sunday and Public Holidays
8:45AM - 5:30PM

Customer Care Hotline: +65 6288 9190
Customer Care Whatsapp: +65 9462 9687
Customer Care Email: cservice@capital.com.sg

Operating hours
Monday to Friday
8:45AM - 5:30PM

Saturday
9:00AM - 1:00PM (Whatsapp ony)

Closed on Sunday and Public Holidays

Spare Parts Department

Spare Parts Centre
18 Genting Road, Singapore 349477

Spare Parts Hotline: +65 6288 9190 (Option 3)

Spare Parts Whatsapp: +65 9758 4870

Spare Parts Email: sparepart@capital.com.sg

Operating hours
Monday to Friday
8:45AM - 5:30PM

Closed on Saturday, Sunday and Public Holidays

Send Us An Enquiry

We would love to hear from you, send us an enquiry and we’ll get back to you as soon as we can.

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Select your enquiry*

General Enquiries
Product Support
Repair Request
Order Status
Return & Exchange

Frequently Asked Questions

View All FAQs

How do I make a purchase on the KDK Online Store?

1. Select the product you wish to purchase and click on "Add to cart" on the relevant product information page.

2. You can continue shopping after adding a product to your cart. When you finish selecting products, go to your shopping cart and click on "Checkout".

3. Sign in to your KDK Account or create an account by entering your email address & password and select “Continue”.

4. Enter your shipping and payment information.

5. Click on “Checkout” to pay and place your order. Order is completed when you see an order completion message. An order confirmation email will be sent to your registered email address, please check your junk email or spam folder. Alternatively, log in to your KDK Account to see your order summary.

How do I get free delivery?

Free delivery is available for orders over $300. For orders below this amount, a delivery fee of $10 will apply.

Can I check out as a guest?

You will have to create an account in order to place order so that we can send you an order confirmation email. Under your account, you can use it to check on your order and your rewards.

How can I confirm if my order is confirmed?

You will receive an order confirmation email for successful order transactions. Please check your junk email or spam folder. Alternatively, log in to your My Account to see your order summary.

What should I do if I'm having trouble placing an order?

For any technical difficulties on our website, please call our hotline (65) 6288 9190 for assistance

Visit Our Customer Care Centre & Showroom

Receive expert assistance from our dedicated team and experience KDK products up close.

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Find a Store

Explore our network of stores in Singapore to experience KDK products in person.

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