KDK Airy
Please: a. Select the correct fan from the “Product not registered” list and try again. (If there are two fans with same model name, we recommend turning OFF the wall switch of the other fan). b. Ensure fan and smart device are connected to the same network (Note: the fan supports 2.4GHz only and does NOT support 5GHz Wi-Fi). c. Ensure fan has not been registered by maximum number of accounts. Maximum 4 accounts can be registered to 1 fan at one time.
Please: a) Ensure modem and router are functioning properly b) Restart the App.
No, you do not need to set the connection again. Setting has been saved in fan memory.
By following below steps: a. One account registered to the fan will be deleted b. This will not disconnect the fan from router c. If this is the only account, schedule setting will be deleted. If there is another account registered to the fan, schedule setting will remain. Press MAIN MENU > Press “Connected product” > Select the fan to be removed > Press “Delete product” at the bottom of the page. Click here and refer “How to use” for explanation.
Please note: a. All accounts which are registered to the fan will be deleted b. This will disconnect the fan from router and schedule setting will be deleted. Press on remote control for 5 sec > Listen for the beeping > Press “Reverse” button on remote control for 5 sec > fan stops beeping > Done.
To operate this Wi-Fi Ceiling Fan with smart devices, you need to download the KDK Ceiling Fan Application. This Application is available for both iOS and Android devices. Please search “KDK Ceiling Fan” in Apple App Store or Google Play Store. (Note: Minimum requirement of smart device: iOS 12 or above and Android 6 or above). CONNECTING FAN TO ROUTER
No, there can only be 1 fan setup at one time.
The ceiling fan setup will be timed out if there is no response for more than a few minutes. Please restart from the beginning.
Click https://csapl.pcpf.panasonic.com/ for more details.
Click https://csapl.pcpf.panasonic.com/Faq/Faq001/ for more detail.
There is no logout button for this App. For Android user, you can delete the App data in device setting in order to log out. For iOS user, you need to delete and re-install the App to log out. (Note: Account will log out automatically if user does not log in or operate the App for more than two weeks)
If you wish to use a different ID, please delete and reinstall the App (Android user can delete App data in device setting).
Select “Forgot Password” at the bottom of login page and follow the instruction
Maximum 4 accounts.
Yes. However, the account will log out automatically from your first logged in device if you login using the same account in the second device.
No. However, you will be required to re-type the password if you do not login or operate the App for more than two weeks.
No, you do not need to re-connect the fan, if you login using the same account.
Maximum 8 fans. If you wish to control more than 8 fans at the same time, you will need to use another account to control the extra sets.
2.4GHz only
This depends on Wi-Fi router signal coverage. The fan must be within the signal coverage. If the Wi-Fi router signal is weak at the fan location, it is recommended to install a Wi-Fi booster.
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