Frequently Asked Questions
KDK Products
How many years of warranty is given for purchases of KDK products?
KDK Products are fully warrantied against manufacturing defects for 12 months from the date of purchase.
Are you able to provide installation services for KDK products?
Yes, we are able to arrange for installation services with our network of service partners. For more details, you may contact us at 6288 9190.
Can I purchase KDK products from Malaysia?
Please note that KDK products purchased from Malaysia do not come with a recognized warranty against manufacturing defects. Hence, we will not be able to provide any form of support in terms of repair, servicing and sale of spare parts and accessories.
Furthermore, KDK products purchased from Malaysia are not affixed with the Safety Mark. This means that their products have not undergone the rigorous testing requirements by Enterprise Singapore.
Am I able to visit your showroom and arrange for a consultation with your technical advisors?
Yes, you may schedule for a free consultation with our technical advisors. You can choose to contact us at 6288 9190 or email us at cservice@capital.com.sg to schedule an appointment.
Are you able to provide onsite consultation for your customers?
Yes, our service partners are able to provide onsite consultation upon request. The charge will be $30 per visit but will vary for locations such as Sentosa & Jurong Island.
For general enquiries on KDK Products, who should I contact?
You may contact us at 6288 9190 or email us at cservice@capital.com.sg